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FAQ

Who are we? Are we a scammer?

We are a company specializing in jerseys. We have been in the jersey business for several years. All the jerseys you see on the website are in stock and come from the same factories as the official ones. You can place an order directly. For more information, please click About Us

Why are your jerseys so cheap? Is the quality guaranteed?

We are the source manufacturer, skipping the middle agent and facing consumers directly, so we can make the price the lowest in the jersey market while ensuring the quality of the product.

What is your after-sales service? Can I return the product?

In principle, anyone can return the product and we will send you a new one. But since international shipping is very expensive, we do not recommend customers to return the product. If the quality of the shirt is indeed problematic, we will provide you with reasonable compensation. If you have any problems during the purchase process, you can contact our customer service. If you need help from our customer service, please click Contact Us

How to track the order?

1. After we ship the item, you will receive an email with the tracking number after it is scanned by the logistics provider

2. Click “Track Order” in the top navigation menu of our website  3. Enter your tracking number to get the latest logistics information of the package

  • How to leave name and number if choose custom item?When you add payment information, you need to leave custom information about name and number in Special Instructions (optional). So that we can customize it for you before shipping. If not, we will send you the shirt without name and number. Thank you!

  • How about the shipping cost?For orders over $29, we will provide free shipping. If your order is less than $29, you need to pay $5 for shipping.

    How about the shipping time?

    – Receipt time = Processing time + Shipping time- Processing time: Your item will be shipped within 3-7 working days- Shipping time: US/UK/Germany/France/Italy/Canada/Australia/Mexico:  7-15 working days Other countries:  20-30 working days

    – Due to local delivery policies during the coronavirus outbreak, the shipping process may be slightly longer than usual.
    – Please be patient. Thank you for your understanding.

    What are the payment methods?

    1. PayPal

    2. Credit card

    3. Debit card

    – You can choose one of these methods to pay

  • How to contact us?1. Click this icon, it will lead you to contact us via whatsapp:

2. Contact us via email: topball88@gmail.com
3. For more information, please click Contact Us